1. Who We Are
midnightspin.site operates an online casino hotel information platform and an associated hospitality reservation service (the "casino hotel Service"). References to "we", "our" or "us" mean the legal entity behind midnightspin.site. Our registered contact address for privacy matters is [email protected].
2. Information We Collect
Information you give us directly
When you make a casino hotel reservation, contact our team or subscribe to casino hotel promotions, you may provide:
- Name, email address and phone number
- Billing address and payment card details (processed securely by our payment partner)
- Date of birth (required to verify you are at least 18 years old before accessing casino hotel gaming services)
- Casino hotel loyalty-programme membership number
- Any preferences or requests you include in your booking
Information collected automatically
When you visit the casino hotel website we automatically gather:
- IP address and approximate location
- Browser type, device model and operating system
- Pages visited on the casino hotel site, time spent and referring URL
- Cookie identifiers (see our Cookie Policy for details)
3. How We Use Your Information
We process your personal data to:
- Process and manage your casino hotel reservation and related payments
- Verify your identity and age eligibility for casino hotel gaming services
- Send you booking confirmations, pre-arrival information and post-stay surveys
- Personalise the casino hotel experience based on your stated preferences
- Operate and improve the casino hotel website and digital services
- Comply with anti-money-laundering (AML) and responsible-gambling obligations
- Send casino hotel promotional communications where you have consented
- Detect and prevent fraud or suspicious activity on the casino hotel platform
4. Legal Basis for Processing
We rely on the following legal bases:
- Contract performance — processing necessary to fulfil your casino hotel booking
- Legal obligation — age verification, AML checks and gambling-regulation compliance
- Legitimate interests — website security, fraud prevention and service improvement
- Consent — marketing communications and non-essential cookies
5. Sharing Your Data
We do not sell your data. We share it only with:
- Payment processors who handle casino hotel booking transactions under equivalent data-protection standards
- Hotel-management technology providers who power the casino hotel property management system
- Regulatory authorities when we are legally obliged to disclose information
- Professional advisers (lawyers, accountants, auditors) under strict confidentiality obligations
6. Cookies and Tracking
We use cookies and similar technologies as described in our Cookie Policy. You may manage your preferences through the banner that appears on your first visit to the casino hotel website.
7. Data Retention
We keep reservation data for seven years after your casino hotel stay to satisfy tax and accounting requirements. Marketing preferences are held until you opt out. Age-verification records are retained for five years under gambling-licensing rules.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you as a casino hotel guest
- Request correction of inaccurate data
- Request erasure where data is no longer necessary
- Object to processing for direct marketing
- Withdraw consent at any time without affecting prior processing
- Lodge a complaint with a supervisory authority
To exercise any right, email [email protected] with the subject line "Data Request — casino hotel".
9. Security
We employ TLS encryption in transit, AES-256 encryption at rest, multi-factor authentication on internal systems and annual third-party penetration tests to protect your casino hotel data. No transmission method is 100 % secure; if a breach is discovered we will notify affected casino hotel guests within 72 hours where required by law.
10. Children
The casino hotel and this website are strictly for adults aged 18 and over. We do not knowingly collect data from minors. If you believe a minor has submitted data, contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy as the casino hotel service evolves. Material changes will be announced via email to registered casino hotel guests and posted at the top of this page with a revised effective date.
12. Contact
Questions? Reach our casino hotel Data Protection Officer at [email protected] or by post to the address on our Terms page.